Free Sample Policy
Elahi Vertex Surgico (Pvt. Ltd.)
Trusted Manufacturing. Transparent Policies. Guaranteed Quality.
We use only Japanese Steel, 420, and 440 surgical-grade stainless steel for manufacturing.
Steel hardness, polish, and grade are verified with buyers before production.
Every invoice clearly mentions the steel grade for transparency.
We reject low-grade steel and guarantee instruments made from rust-resistant, durable, and high-performance stainless steel.
Free Samples
Free samples are available for serious and bulk buyers.
Buyers cover only the actual courier charges, no additional fees.
Sample quality matches final production, ensuring what you test is what you receive.
Quality Assurance
Every instrument undergoes three-step inspection: raw material testing, in-process checks, and final inspection before packing.
Defective or second-quality products are never shipped.
All instruments meet international certifications including ISO 9001, ISO 13485, CE, cGMP, and FDA standards.
Independent third-party quality audits are available on buyer request.
Returns & Replacements
Returns are accepted only for genuine manufacturing defects within 15 days of delivery.
No claims are accepted for misuse, mishandling, or wear from extended use.
Verified claims result in free replacement or corrective action.
Buyers must notify us in writing and provide supporting details (photos, invoice number).
Delivery Timelines
All delivery schedules are confirmed in writing and strictly followed.
Typical delivery timelines:
Small orders: 7–15 working days
Bulk orders: 25–45 working days (depending on customization)
We provide real-time updates on production, packaging, and shipment tracking.
Payment & Agreements
Payment terms are mutually agreed and confirmed before production.
Accepted payment methods include Bank Transfer, L/C, and other globally recognized channels.
No hidden charges. All costs are clearly documented and shared with the buyer.
Every deal includes a written contract, proforma invoice, and order confirmation for buyer safety.
Confidentiality & Trust
Private label, OEM, and custom branding confidentiality is 100% guaranteed.
Buyer specifications, logos, and molds are never shared with third parties.
Strict internal policies ensure discipline, confidentiality, and respect for every client.
Long-term relationships are built on integrity, respect, and consistent quality delivery.
Customer Commitment
We prioritize customer service and satisfaction in every order.
Buyers receive direct communication, timely responses, and transparent updates.
Respect, honesty, and trust are the foundation of our business.
We stand behind every product as a professional manufacturer and global exporter from Sialkot, Pakistan.
We are recognized worldwide as:
Best Manicure and Pedicure Instruments Manufacturer
Japanese Steel Surgical and Beauty Instruments Exporter
Trusted Sialkot Surgical and Beauty Tools Supplier
OEM and Private Label Beauty Instrument Partner
Global Supplier of Salon-Grade and Medical-Grade Stainless Steel Instruments